RETURNS
At Delawrence Pakistan we want you to be completely satisfied with your purchase. In the event that you need to return a product, please review our hassle-free return policy below:
Return Timeframe:
- You have 3 days from the date of delivery to initiate a return request for eligible products.
- After this period, we will be unable to accept returns.
Return Process:
- Contact our customer support team via email at delawrencepk@gmail.com or call us at 0335-9820820 to initiate the return process.
- Provide the necessary details, including your order number, the item(s) you wish to return, and the reason for the return.
- Our customer support team will guide you through the return process and provide you with any additional instructions or information required.
Return Eligibility:
- The product must be unused, undamaged, and in its original packaging.
- Any accessories, tags, or labels that came with the product should also be included.
Refund Process:
- Once we receive the returned product and verify its eligibility, we will initiate the refund process.
- The refund will be processed within 14 days after receiving the returned item(s).
- The refund will be issued using the original payment method used during the purchase.
Return Shipping:
- In most cases, the customer is responsible for the return shipping costs.
- We recommend using a trackable shipping method to ensure the safe return of the product.
- If the return is due to a mistake on our part or a defective product, we will cover the return shipping costs.
Contact Information: If you have any further questions or concerns regarding our return policy, please reach out to us: Email: delawrencepk@gmail.com Phone: 0335-9820820
We are committed to providing a hassle-free return experience and ensuring your satisfaction with our products and services.