RETURNS

 

At Delawrence Pakistan we want you to be completely satisfied with your purchase. In the event that you need to return a product, please review our hassle-free return policy below:

Return Timeframe:

  • You have 3 days from the date of delivery to initiate a return request for eligible products.
  • After this period, we will be unable to accept returns.

Return Process:

  1. Contact our customer support team via email at delawrencepk@gmail.com or call us at 0335-9820820 to initiate the return process.
  2. Provide the necessary details, including your order number, the item(s) you wish to return, and the reason for the return.
  3. Our customer support team will guide you through the return process and provide you with any additional instructions or information required.

Return Eligibility:

  • The product must be unused, undamaged, and in its original packaging.
  • Any accessories, tags, or labels that came with the product should also be included.

Refund Process:

  • Once we receive the returned product and verify its eligibility, we will initiate the refund process.
  • The refund will be processed within 14 days after receiving the returned item(s).
  • The refund will be issued using the original payment method used during the purchase.

Return Shipping:

  • In most cases, the customer is responsible for the return shipping costs.
  • We recommend using a trackable shipping method to ensure the safe return of the product.
  • If the return is due to a mistake on our part or a defective product, we will cover the return shipping costs.

Contact Information: If you have any further questions or concerns regarding our return policy, please reach out to us: Email: delawrencepk@gmail.com Phone: 0335-9820820

We are committed to providing a hassle-free return experience and ensuring your satisfaction with our products and services.